There are various open bugs that we are aware of - these are listed below by feature.
Critical bugs will be prioritized in the next software update.
Adding and editing
CRITICAL Cannot add notes to new JSM organizations
MAJOR Deleting multiple customer fields in quick succession leaves residual data
MINOR Avatar does not refresh when website is modified in issue panel
Searching and viewing
CRITICAL Cannot issue search customer select/multi select when option renamed
MAJOR Issue search doesn't work when multiple customers are linked
MAJOR Issue panel loads each time it is open despite no changes
MINOR Avatars not shown for some websites
MINOR Issue context number is incorrect when a customer is deleted
MINOR Issue panel search results includes already linked customers
MINOR Error message shows field key instead field display name when error on update
MINOR Error should be shown if the user tries to open a customer that doesn't exist
Linking issues
CRITICAL Bulk editing issues can leave residual data
MINOR Cannot unlink a customer when they are created from the issue context
Importing and exporting
MAJOR Import should not overwrite with blank values for default fields
MINOR Error when importing a column with no header
MINOR Importer fails to notify of incorrect file format
MINOR Import failures are not added to the end screen
MINOR Importing JSM organizations appear as ‘Unknown Name’ when importing
Integration with Jira Service Management
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Permissions
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