Known issues

There are various open bugs that we are aware of - these are listed below by feature.

Critical bugs will be prioritized in the next software update.

Adding and editing

 Avatar temporarily found for some websites

Searching and viewing

 Linked JSM organizations that are removed are still searchable

 Cannot search date time fields

 Cannot search user picker fields

 Issue search does not work when multiple customers are linked

 Issue panel loads each time it is open despite no changes

 Issue panel search results includes already linked customers

 Error message shows field key instead field display name when error on update

 Error should be shown if the user tries to open a customer that doesn't exist

Linking issues

 Linked issues not displaying correctly on the home page

 Cannot unlink a customer when they are created from the issue panel

Importing and exporting

 Import failures are not added to the end screen

 Users are not exported in CSV

 Import stops when it fails to update a single custom field

 Home page not refreshed automatically after import

Integration with Jira Service Management 

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Permissions

 Issue panel settings should only be visible to users with the Crumbs Manager global permission