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You can search and view organizations in Crumbs using the home page.

  1. In the top-left corner, click the Jira home icon (,  ).
  2. Click the Crumbs icon ().

Searching for organizations

To search for an organization, simply enter text in the Search box at the top of the page. The page will react instantly as you type by showing and refreshing the list of most relevant results.

Your search term is matched against the following fields:

  • Name
  • Main Contact
  • City
  • Country

From here, you can:

  • reorder and sort the list of organizations by clicking the column heading.
  • view an organization by clicking its name.
  • if you have permission, remove an organization by clicking on the right-hand side of its corresponding row.

Crumbs will try to find a logo for the organization using its website address. If it finds one, this will display to the left of each organization. If it doesn't find one, the Crumbs logo is displayed instead. 

Jira Service Desk organizations are displayed using the  logo. 

Viewing organizations

To view an organization:

Here, you can view and edit the organization's details, including:

  • Website
  • Description
  • Main Contact (a user with an Atlassian account - e.g. a Jira Software user or Jira Service Desk customer)
  • Address Details

To edit a field, hover your mouse pointer over the field and click. Enter some text or select a value.

Just like in the home page, Crumbs tries to find a logo for the organization using its website address. Don't forget to prefix this with http:// or https://! The logo is displayed at the top left of the details page.

To navigate back to the home page, click the 'Organizations' link in the breadcrumb at the top of the page.

If the organization has been synchronized from Jira Service Desk, the  logo is displayed on the right of the breadcrumb at the top of the page.



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