Page Comparison

Note
Crumbs is being retired on 31 December 2024. Read the announcement here

There are various open bugs that we are aware of - these are listed below by feature.

Critical bugs will be prioritized in the next software update.

Panel
Image Removed = Critical Image Removed = Major Image Removed = Minor

Panel
Table of Contents Bug fixes for items marked  will be in the next release.

Adding and editing

Image Removed Avatar temporarily found for some websites

Image Removed Issue glance refreshed when adding a new customer

Image Removed Avatar Adding and editing

Status
colour Red title Critical

Cannot add notes to new JSM organizations

Status
colour Yellow title major

Deleting multiple customer fields in quick succession leaves residual data

Status
colour Green title minor

Avatar does not refresh when website is edited modified in issue panelImage Removed Empty select options are allowed for custom fields

Searching and viewing

Image Removed Field is still searchable after it is deleted 

Image Removed Issue search doesn't work for JSM organisations that were linked before installing Crumbs

Image Removed Linked JSM organizations that are removed are still searchable 

Image Removed Custom field select values are converted to lower case 

Image Removed Cannot search date time fields

Image Removed Cannot search user picker fields

Image Removed Text search does not work with special characters

Image Removed Issue search does not

Status
colour Yellow title major

Cannot issue search customer select/multi select when option renamed

Status
colour Yellow title major

Issue search doesn't work when multiple customers are linked

Image Removed Fields are not alpha ordered in issue panel settings

Image Removed Issue glance number is incorrect when a customer is deleted

Image Removed Issue

Status
colour Yellow title major

Issue panel loads each time it is open despite no changesImage Removed Issue

Status
colour Green title minor

Avatars not shown for some websites

Status
colour Green title minor

Issue context number is incorrect when a customer is deleted

Status
colour Green title minor

Issue panel search results includes already linked customersImage Removed Error

Status
colour Green title minor

Error message shows field key instead field display name when error on updateImage Removed Error

Status
colour Green title minor

Error should be shown if the user tries to open a customer that doesn't exist

Linking issues

Image Removed Linked issues not displaying correctly on the home page

Image Removed Cannot

Status
colour Yellow title major

Bulk editing issues can leave residual data

Status
colour Green title minor

Cannot unlink a customer when they are created from the issue panelcontext

Importing and exporting

Image Removed Import does not work for JSM organisations 

Image Removed Main contacts are not included in exports 

Image Removed Users are not exported in CSV 

Image Removed Import stops when it fails to update a single custom field 

Image Removed Import failures are not added to the end screen

Image Removed Import

Status
colour Yellow title major

Import should not overwrite with blank values for default fieldsImage Removed Importer

Status
colour Green title minor

Error when importing a column with no header

Status
colour Green title minor

Importer fails to notify of incorrect file format

Status
colour Green title minor

Import failures are not added to the end screen

Status
colour Green title minor

Importing JSM organizations appear as ‘Unknown Name’ when importing

Integration with Jira Service Management 

-

Permissions

Image Removed Issue panel settings should only be visible to users with the Crumbs Manager global permission -