Known issues

There are various open bugs that we are aware of - these are listed below by feature.

Critical bugs will be prioritized in the next software update.

Adding and editing

 Error message on removing customer fields

 Empty select options are allowed for custom fields

 Avatar does not refresh when website is edited in issue panel

Searching and viewing

 Issue search doesn't work for JSM organisations that were linked before installing Crumbs

 Issue search doesn't work using date time fields

 Issue search doesn't work using user picker fields

 Issue search doesn't work when multiple customers are linked

 Avatar not shown for some websites

 JQL query with "Organizations" fails if there is another custom field with the same name

 Issue glance number is incorrect when a customer is deleted

 Issue panel loads each time it is open despite no changes

 Issue panel search results includes already linked customers

 Error message shows field key instead field display name when error on update

 Error should be shown if the user tries to open a customer that doesn't exist

Linking issues

 Linked issues not displaying correctly on the home page

 Cannot unlink a customer when they are created from the issue panel

Importing and exporting

 Import should not overwrite with blank values for default fields

 Home page is not refreshed with latest data after import

 Importer fails to notify incorrect file format

 Import failures are not added to the end screen

Integration with Jira Service Management 

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Permissions

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