You can search and view organizations in Crumbs using the home page.
- In the top-left corner, click the Jira home icon (
, 
, 
, 
). - Click the Crumbs icon (
).
Searching for organizations
To search for an organization, simply enter text in the Search box at the top of the page. The page will react instantly as you type by showing and refreshing the list of most relevant results.
Your search term is matched against the following fields:
- Name
- Main Contact
- City
- Country
From here, you can:
- reorder and sort the list of organizations by clicking the column heading.
- view an organization by clicking its name.
- if you have the Crumbs Manager global permission, remove an organization by clicking on the right-hand side of its corresponding row.
Crumbs tries to set the organization's avatar by looking for its website icon. If it finds one, this will display to the left of each organization. If it doesn't find one, the Crumbs logo is displayed instead.
Jira Service Desk organizations are displayed using the logo. These organizations can only be removed from Jira Service Desk. It is not possible to remove them from Crumbs.
Viewing organizations
To view an organization:
- click its hyperlinked name on the home page (see Searching and viewing);
- click
in a linked Jira issue (see Linking issues).
Here, you can view and edit the organization's details, including:
- Website
- Description
- Main Contact (a user with an Atlassian account - e.g. a Jira Software user or Jira Service Desk customer)
- Address Details
To edit a field, hover your mouse pointer over the field and click. Enter some text or select a value.
Just like in the home page, Crumbs tries to set the avatar by looking for its website icon. Don't forget to prefix the website with http:// or https://! The avatar is displayed at the top left of the details page.
To navigate back to the home page, click the 'Organizations' link in the breadcrumb at the top of the page.
If the organization has been synchronized from Jira Service Desk, the logo is displayed on the right of the breadcrumb at the top of the page.