Overview

Edit Field Automation adds a new action to the automation rules in Jira Service DeskManagement, enabling you to edit and update any Jira custom field.

Configuration

When Edit Field Automation is installed, an additional action appears when configuring automation rules:

1. Go to Project Settings  > Automation
2. Edit an existing automation rule or click Add rule
   
3. If a new rule is created, select a rule template or create a custom rule
4. Edit the automation rule configuration as needed, under the Then rules, click Add an action. The new option Edit issue custom fields will be available
   
   
5. Select Edit issue custom fields and click Add
   
   
   
6. Select the Custom Field to be updated
   
   
7. Enter the new value to be edited when the If statement is met and click Confirm (Update Value field will change to adjust to the selected Custom Field type, e.g. Number Field, Select List (single choice)...)
   
   
   
   
8. Click Save

For more information on how to use automation rules, please visit Atlassian's documentation.

Supported Custom Field Types