Page Comparison

Note
Crumbs is being retired on 31 December 2024. Read the announcement here

There are various open bugs that we are aware of - these are listed below by feature.

Critical bugs will be prioritized in the next software update.

Panel
Image Removed = Critical Image Removed = Major Image Removed = Minor

Panel
Table of Contents

Adding and editing

Image Removed Deleting a customer or field sometimes results in failure

Image Removed Empty select options are allowed for custom fields

Image Removed Avatar

Adding and editing

Status
colour Red title Critical

Cannot add notes to new JSM organizations

Status
colour Yellow title major

Deleting multiple customer fields in quick succession leaves residual data

Status
colour Green title minor

Avatar does not refresh when website is edited modified in issue panel

Searching and viewing

Image Removed The customer details page has overlapping elements

Image Removed Issue search doesn't work for JSM organisations that were linked before installing Crumbs

Image Removed Issue

Status
colour Yellow title major

Cannot issue search customer select/multi select when option renamed

Status
colour Yellow title major

Issue search doesn't work when multiple customers are linked

Image Removed Avatars not shown for some websites

Image Removed JQL query with "Organizations" fails if there is another custom field with the same name

Image Removed Issue

Status
colour Yellow title major

Issue panel loads each time it is open despite no changesImage Removed Issue glance

Status
colour Green title minor

Avatars not shown for some websites

Status
colour Green title minor

Issue context number is incorrect when a customer is deletedImage Removed Issue

Status
colour Green title minor

Issue panel search results includes already linked customersImage Removed Error

Status
colour Green title minor

Error message shows field key instead field display name when error on updateImage Removed Error

Status
colour Green title minor

Error should be shown if the user tries to open a customer that doesn't exist

Linking issuesImage Removed Cannot

Status
colour Yellow title major

Bulk editing issues can leave residual data

Status
colour Green title minor

Cannot unlink a customer when they are created from the issue panelcontext

Importing and exporting

Image Removed Import can sometimes corrupt data

Image Removed Import

Status
colour Yellow title major

Import should not overwrite with blank values for default fields

Image Removed Home page is not refreshed with latest data after import

Image Removed Error

Status
colour Green title minor

Error when importing a column with no headerImage Removed Importer

Status
colour Green title minor

Importer fails to notify of incorrect file formatImage Removed Import

Status
colour Green title minor

Import failures are not added to the end screen

Image Removed Import times out when importing high number of customers

Status
colour Green title minor

Importing JSM organizations appear as ‘Unknown Name’ when importing

Integration with Jira Service Management 

Image Removed Unknown Name displayed for JSM org if user doesn't have JSM access

Image Removed Can't view linked issues without JSM license

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Permissions

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