There are various open bugs that we are aware of - these are listed below by feature.
Critical bugs will be prioritized in the next software update.
Adding and editing
Image Removed Deleting a customer or field sometimes results in failure
Image Removed Empty select options are allowed for custom fields
Image Removed Avatar Adding and editing
Cannot add notes to new JSM organizations Deleting multiple customer fields in quick succession leaves residual data Avatar does not refresh when website is
edited modified in issue panel
Searching and viewing
Image Removed Issue search doesn't work for JSM organisations that were linked before installing Crumbs
Image Removed Issue search doesn't work using date time fields
Image Removed Issue search doesn't work using user picker fields
Image Removed Issue
Cannot issue search customer select/multi select when option renamed Issue search doesn't work when multiple customers are linked
Image Removed Avatars not shown for some websites
Image Removed JQL query with "Organizations" fails if there is another custom field with the same name
Image Removed Issue
Issue panel loads each time it is open despite no changes
Image Removed Issue glance Avatars not shown for some websites Issue context number is incorrect when a customer is deleted
Image Removed Issue
Issue panel search results includes already linked customers
Image Removed Error Error message shows field key instead field display name when error on update
Image Removed Error Error should be shown if the user tries to open a customer that doesn't exist
Linking issuesImage Removed Cannot
Bulk editing issues can leave residual data Cannot unlink a customer when they are created from the issue
panelcontextImporting and exporting
Image Removed Import can sometimes corrupt data
Image Removed Import
Import should not overwrite with blank values for default fields
Image Removed Home page is not refreshed with latest data after import
Image Removed Error
Error when importing a column with no header
Image Removed Importer
Importer fails to notify
of incorrect file format
Image Removed Import Import failures are not added to the end screen
Image Removed Import times out when importing high number of customers Importing JSM organizations appear as ‘Unknown Name’ when importingIntegration with Jira Service Management
Image Removed Unknown Name displayed for JSM org if user doesn't have JSM access
Image Removed Can't view linked issues without JSM license
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Permissions
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