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Note

Crumbs is being retired on 31 December 2024. Read the announcement here

There are various open bugs that we are aware of - these are listed below by feature.

Critical bugs will be prioritized in the next software update.

Panel

Image Removed = Critical
ShouldImage Removed = Major
Image Removed = Minor

Panel

Table of Contents

Adding and editing

ShouldImage Removed Error message on removing customer fields

Image Removed Empty select options are allowed for custom fields

Image Removed Avatar Adding and editing

Status
colourRed
titleCritical
Cannot add notes to new JSM organizations

Status
colourYellow
titlemajor
Deleting multiple customer fields in quick succession leaves residual data

Status
colourGreen
titleminor
Avatar does not refresh when website is edited modified in issue panel

Searching and viewing

Image Removed Issue search doesn't work for JSM organisations that were linked before installing Crumbs

ShouldImage Removed Issue search doesn't work using date time fields

ShouldImage Removed Issue search doesn't work using user picker fields

ShouldImage Removed Issue

Status
colourYellow
titlemajor
Cannot issue search customer select/multi select when option renamed

Status
colourYellow
titlemajor
Issue search doesn't work when multiple customers are linkedShouldImage Removed Avatar

Status
colourYellow
titlemajor
Issue panel loads each time it is open despite no changes

Status
colourGreen
titleminor
Avatars not shown for some websites

ShouldImage Removed JQL query with "Organizations" fails if there is another custom field with the same name

Image Removed Issue glance

Status
colourGreen
titleminor
Issue context number is incorrect when a customer is deleted

Image Removed Issue panel loads each time it is open despite no changes

Image Removed Issue

Status
colourGreen
titleminor
Issue panel search results includes already linked customersImage Removed Error

Status
colourGreen
titleminor
Error message shows field key instead field display name when error on updateImage Removed Error

Status
colourGreen
titleminor
Error should be shown if the user tries to open a customer that doesn't exist

Linking issues

ShouldImage Removed Linked issues not displaying correctly on the home page

Image Removed Cannot

Status
colourYellow
titlemajor
Bulk editing issues can leave residual data

Status
colourGreen
titleminor
Cannot unlink a customer when they are created from the issue panelcontext

Importing and exportingShouldImage Removed Import

Status
colourYellow
titlemajor
Import should not overwrite with blank values for default fields

ShouldImage Removed Home page is not refreshed with latest data after import

Image Removed Importer fails to notify incorrect file format

Image Removed Import

Status
colourGreen
titleminor
Error when importing a column with no header

Status
colourGreen
titleminor
Importer fails to notify of incorrect file format

Status
colourGreen
titleminor
Import failures are not added to the end screen

Status
colourGreen
titleminor
Importing JSM organizations appear as ‘Unknown Name’ when importing

Integration with Jira Service Management 

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Permissions

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