There are various open bugs that we are aware of - these are listed below by feature.
Critical bugs will be prioritized in the next software update.
Integration with Jira Service Desk
Image RemovedRace condition when updating JSD organization- Image RemovedCannot delete JSD organization
- Image RemovedCannot see issue panel when linked JSD organization has been deleted
Importing
Image RemovedCancel button is shown after the import operation completes
Image RemovedCannot import organizations from a CSV file with column titles padded with white spaces- Image RemovedUI Fields name should match CSV header name
Searching and viewing
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Adding and editing
Cannot add notes to new JSM organizations Deleting multiple customer fields in quick succession leaves residual data Avatar does not refresh when website is modified in issue panelSearching and viewing
Cannot issue search customer select/multi select when option renamed Issue search doesn't work when multiple customers are linked Issue panel loads each time it is open despite no changes Avatars not shown for some websites Issue context number is incorrect when a customer is deleted Issue panel search results includes already linked customers Error message shows field key instead field display name when error on update...
Error should be shown if the user tries to open ...
a customer that doesn't exist
...
Linking issues
Bulk editing issues can leave residual data Cannot unlink a customer when they are created from the issue contextImporting and exporting
Import should not overwrite with blank values for default fields Error when importing a column with no header Importer fails to notify of incorrect file format Import failures are not added to the end screen Importing JSM organizations appear as ‘Unknown Name’ when importingIntegration with Jira Service Management
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Permissions
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