| Note |
|---|
Users must be granted permission to view and use the Crumbs glancecontext. |
| Panel |
|
You can link a Jira issue to a customer by using the Crumbs glancecontext.
This appears as a panel alongside other contextual other contextual information about the issue - on the right side when viewing an issue in the full-page view.
...
...
Linking a customer
Open a Jira issue and scroll down until you see the Crumbs glance. Click 'Linked customer(s)' to expand it.
...
Once you choose an option, information about the linked customer is shown within the Crumbs panel. By default, the following information is shown:
Name
Main Contact
City
Country
The customer's logo is displayed at the top of the panel if Crumbs has found one.
...
To view and edit the customer, click 
click ↗️.
There is no limit to the number of customers you can link to an issue.
Selecting which information to display
| Note |
|---|
To adjust these settings, you must be a Crumbs Manager. See Permissions. |
If you'd like to configure which information is shown to end users, you can configure the settings by clicking 
at clicking ⚙️ at the top of the Crumbs panel.
Simply select the fields you'd like to display and click 'Done'.
...
...
This setting is currently globalcurrently global, meaning that your configured display settings are applied for all users.
Unlinking a customer
To unlink a customer, expand the Crumbs glance and simply click 
click 🔗 .
Editing a customer inline
| Note |
|---|
To edit customers, you must be a Crumbs Manager. See Permissions. |
If you have the correct permissions, you can edit linked customers directly within the issue glance without ever having to leave the issue!
To edit a field, hover your mouse pointer over the field and click. Enter some text or choose a value. For text fields, don't forget to click
...
☑️ to save your changes.
| Panel |
|---|
|
...