Page Comparison

You can search and view organizations customers in Crumbs using the home page.

In the main navigation bar, click the Apps menu and choose Crumbs.

Searching for

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customers

To search for an organizationa customer, simply enter text in the Search box at the top of the page. The page will react instantly as you type by showing and refreshing the list of most relevant results.

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Jira Service Desk organizations are displayed using the  logo. These organizations can only be removed from Jira Service Desk. It is not possible to remove them from Crumbs. 

Viewing

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customers

To view an organizationa customer:

• click its hyperlinked name on the home page (see Searching and viewing);
• click  in a linked Jira issue (see Linking issues).

Here, you can view and edit the organizationcustomer's details, including:

• Website
• Description
• Main Contact (a user with an Atlassian account - e.g. a Jira Software user or Jira Service Desk customer)
• Address Details

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Just like in the home page, Crumbs tries to set the avatar by looking for its website icon. Don't forget to prefix the website with http:// or https://! The avatar is displayed at the top left of the details page.

To navigate back to the home page, click the 'OrganizationsCustomers' link in the breadcrumb at the top of the page.

If the organization customer has been synchronized from as a Jira Service Desk organization, the  logo is displayed on the right of the breadcrumb at the top of the page.