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Table of Contents

You can search and view customers in Crumbs using the home page.

In the main navigation bar, click the Apps menu and choose Crumbs.

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Searching for customers

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Crumbs tries to set the customer's avatar by looking for its website icon.  If it finds one, this will display to the left of each customer. If it doesn't find one, the Crumbs logo is displayed instead. 

Jira Service Desk Management organizations are displayed using the  logo. These organizations can only be removed from Jira Service DeskManagement. It is not possible to remove them from Crumbs. 

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  • Website
  • Description
  • Main Contact (a user with an Atlassian account - e.g. a Jira Software user or Jira Service Desk Management customer)
  • Address Details
  • Additional fields

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If the customer has been synchronized as a Jira Service Desk Management organization, the  logo is displayed on the right of the breadcrumb at the top of the page.

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