For all of the following procedures, you must be logged in as a user with the Administrator Project Role.

Overview

Edit Field Automation adds a new action to the automation rules in Jira Service Management, enabling you to edit and update any Jira custom field.

Configuration

When Edit Field Automation is installed, an additional action appears when configuring automation rules:

Go to Project Settings > Automation
Edit an existing automation rule or click Add rule
If a new rule is created, select a rule template or create a custom rule
Edit the automation rule configuration as needed, under the Then rules, click Add an action. The new option Edit issue custom fields will be available
Select Edit issue custom fields and click Add
Select the Custom Field to be updated
Enter the new value to be edited when the If statement is met and click Confirm (Update Value field will change to adjust to the selected Custom Field type, e.g. Number Field, Select List (single choice)...)
Click Save

For more information on how to use automation rules, please visit Atlassian's documentation.

Supported Custom Field Types

The supported native Custom Field Types are:

Affects Version/s
Checkboxes
Date Picker
Date Time Picker
Fix Version/s
Group Picker (single group)
Group Picker (multiple groups)
Labels
Number Field
Organizations
Radio Buttons
Select List (cascading)
Select List (multiple choices)
Select List (single choice)
Text field (multi-line)
Text Field (single line)
URL Field
User Picker (single user)
User Picker (multiple user)

We also support the following field types installed with other Marketplace Apps:

Tempo Account

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