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Getting Started
Crumbs is an app for Jira Cloud that enables users to centrally manage information about their customers. Our app stands out from the crowd by being simple, visually appealing, and easy-to-use.
Organizations
Each of your customers is captured as an 'organization' in Crumbs. Instead of using an external tool to manage customer information, you can use Crumbs to do this directly within Jira.
| Ui button |
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| color | orange |
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| tooltip | Read more |
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| title | Read more |
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| url | https://confluence.newverveconsulting.com/display/CRUMBS/About+organizations |
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Customer information
You can easily and quickly capture information about a customer by editing the organization in Crumbs. Because Crumbs runs directly in Jira, all of your data is stored within your existing Cloud site.
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| color | orange |
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| tooltip | Read more |
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| title | Read more |
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| url | https://confluence.newverveconsulting.com/display/CRUMBS/Adding+and+editing |
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Linking Jira issues
With Crumbs, you can link a Jira issue to one or more organizations. Once linked, the Jira issue shows customer information directly within the issue itself. You no longer have to leave Jira to search for this data.
| Ui button |
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| color | orange |
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| tooltip | Read more |
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| title | Read more |
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| url | https://confluence.newverveconsulting.com/display/CRUMBS/Linking+issues |
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Integrations
If you have Jira Service Desk installed, all of your organizations are automatically synchronized into Crumbs so that you can manage them centrally. To add customer information, simply edit the organization in Crumbs!
| Ui button |
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| color | orange |
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| tooltip | Read more |
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| title | Read more |
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| url | https://confluence.newverveconsulting.com/display/CRUMBS/Jira+Service+Desk |
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Installing
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To install Crumbs you must be a site administrator. |
To install:
- select the Apps menu and choose 'Find new apps'
- search for Crumbs
- click the 'Try it free' button
- click 'Start free trial'
It's that simple!